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Custom AI agent development

Custom AI agents, built around how your business actually runs

Some workflows are too specific for an off-the-shelf tool — they span several systems, involve judgment calls, or exist only at your company. We design multi-step and multi-agent systems for exactly those, deploy them inside your own accounts, and hand you the code, documentation and keys.

sorol agents — supplier onboarding
  1. New supplier onboarding request — form + 3 attachments
  2. Intake agent validates the documents and checks the supplier register
  3. erp.createVendor → draft · compliance check queued
  4. Compliance agent reviews certificates — one expires in 30 days
  5. Ready for one-click approval, with the expiry already on the calendar
Capabilities

What we build

  • Multi-step workflows

    Agents that plan, act across several tools and check their own work before moving on.

  • Internal knowledge assistants

    Answers grounded in your own documents, policies and data — with sources cited.

  • Agent teams

    Specialised agents that hand work to each other, each with narrow, auditable permissions.

  • In-house system integrations

    Connections to your own databases and APIs, not just popular SaaS tools.

  • Human review queues

    Approval queues and dashboards, so your team stays in control of the decisions that matter.

  • Monitoring & evaluation

    Logging, test suites and alerts, so you can see how the agents perform over time.

Your stack

Plugs into the tools you already use

  • OpenAI
  • Anthropic
  • Your database
  • Your internal APIs
  • Slack
  • Microsoft Teams
  • Notion
  • n8n

Not on the list? If it has an API — or even just an inbox — we can usually connect it. The audit confirms every integration before a build starts.

Guardrails

How we keep it safe

  • Each agent gets only the permissions its job needs — nothing more.
  • High-stakes actions pass through an approval step your team controls.
  • You own the code, prompts and documentation — no lock-in.
How it works

From first call to an agent in production

  1. 01

    Understand

    Every engagement starts with a free automation audit. We sit with your team, map how the work really flows, and find the handful of processes where an agent pays for itself. You keep the workflow map and the roadmap either way.

  2. 02

    Design & build

    Fixed scope, fixed price, weekly updates. We build the agents against your real tools and your real edge cases, with a human approval step anywhere the stakes are high. First agent live in weeks, not months.

  3. 03

    Run & improve

    We don't hand off and vanish. We train your team, watch the agents work in production, and keep tuning until they run without us. You own everything we build.

Custom agent systems FAQ

Common questions

  • Whichever fits the job. We build on models from providers like OpenAI and Anthropic and choose per task, based on accuracy, cost and where your data needs to stay.

Something else on your mind? Ask us directly — we reply within one business day.

Keep exploring

Related services

All services
  • AI audit & roadmap

    Where we always start: a map of how your business runs and a prioritized list of the automations worth building — and the ones to skip.

  • Customer support agents

    Answer routine questions instantly, around the clock, in your brand voice — and escalate the hard ones to your team with full context, so nothing sits in the queue overnight.

  • Sales & lead-gen agents

    Follow up with every lead in minutes, qualify it, keep the CRM current and book the meeting — no deal dies waiting for a reply.

Start with the free audit.

In about a week you'll know exactly where an agent would pay off in your business — and where one wouldn't. You keep the map either way.

Get your free AI audit

hello@sorol.ai · we reply within one business day